1 – WHAT IS IPTV? Internet Protocol Television (IPTV) uses Internet technology to send television programming to your TV. IPTV uses a broadband Internet connection to deliver TV directly to your home without the need for a  satellite dish or cable TV.

2 – WHAT IS THE DIFFERENCE BETWEEN SATELLITE TV & IPTV PROGRAMMING? Traditional satellite TV requires a dish installed on your home. IPTV offers a unique solution for customers who are unable to install a dish to receive satellite programming (over their internet connection).

3 – WHAT DO I NEED TO RECEIVE IPTV? To install and use the IPTV, you need the following: High-speed Internet connection (at least 4.0Mbps or higher) You will also need an Android TV box.  To run our APK on other devices please contact us for more information.

4- HOW DO I CHECK MY INTERNET SPEED & QUALITY?
Please use either of the speed test servers below to test your internet connection, Do this few times through the day. This will give you a good idea of overall internet speed available to you. A stable 4.0 Mbps is the minimum requirement.  http://www.speedtest.net/  or  http://testmy.net.

5 – CAN I USE THE IPTV IF I LIVE IN AN APARTMENT? Yes, IPTV is perfect for people who live in an apartment! IPTV works well everywhere with high-speed internet, including apartment buildings or high-rise buildings, or if a satellite TV dish cannot be installed at your home. 

6- CAN I USE MY SUBSCRIPTION ON MULTIPLE DEVICES?
Please note that 1 subscription can be used on multiple devices but you can watch only on 1 device at the same time.

 7- HOW LONG DOES IT TAKE TO RECEIVE THE SERVICE AFTER I MAKE A PAYMENT?
Once payment has been received and confirmed you will receive an email with your unique log-in details along with a link to download our App.  You won't find our App on the Google play store.

8- CAN I HAVE A TRIAL?
Yes, please contact us through our Facebook page and we can arrange a 24 hour trial of our service.

9- CHANNEL ISSUES?
If while you are watching a channel the service appears to have paused, simply select and open another channel, then return to the original channel to see if it is now playing, this can be due to break in transmission for a second, the software will halt under these conditions.

10- BUFFERING ON CHANNELS?
Sometimes you may experience buffering due to low internet speed or high internet traffic.

Cause:
The most common cause of buffering is the result of slow internet connection. This may be because of low internet speed or other users hogging the bandwidth in your house. Do you have lots of users in your home? Disconnect them all and try again
The second reason is that you are using Wi-Fi, which is not suited for watching TV as you need direct (LAN) connection to internet network in order to enjoy smooth watching without interruptions.

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Please Note: This is an independently operated subscription service and is in no way affiliated with or connected with Clonmellon.com